Last Updated: November 2025

Welcome to Miami Party Supply 360, operated by Mónica María Prieto Betancur LLC, a Florida Limited Liability Company (“we,” “us,” “our”).
By booking, purchasing, or using any of our services, you (“Client,” “Customer,” “you”) agree to these Terms of Service. Please read them carefully before confirming your reservation.

1. Services Provided

Miami Party Supply 360 offers event entertainment and food station services, including but not limited to:

• Photobooth 360

• iPad Standing Photobooth

• Food Stations: Snow Cone, Cotton Candy, Popcorn, Hot Dog, Hamburgers, Nachos, Popsicle Station (Paletas Blast), and other children’s food stations

• Special entertainment: LED Robot Show, professional dancers, special effects (low smoke, cold sparks), gender reveal services

• Kids photobooth and themed stations

• Combined entertainment packages and multi-station bundles

• Delivery, setup, operation, and teardown within Miami-Dade

All services are subject to availability and confirmation of event details.

2. Booking Process

To secure any service, the client must:

1. Confirm date, time, and address of the event

2. Receive an official quote

3. Pay the required deposit

Your booking is not confirmed until the deposit is received.

3. Deposits

• Standard reservation deposit: $50.00

• Special packages or large events: $99.00

Deposits are non-refundable, except for the cases listed under our Refund Policy.
The deposit will be applied to your final balance.

4. Payment Terms

• Full balance must be paid on the day of the event before services begin

• For larger events, some clients may be required to pay 24 hours in advance

• Accepted payment methods: Zelle, cash, debit/credit card
  (Card payments may include an additional processing fee)

Failure to submit the final payment before the event start time may result in service cancellation without refund.

5. Cancellation Policy

• Cancellations made 15+ days before the event:
  ▸ Deposit may be used as a credit toward a future date

• Cancellations made under 15 days:
  ▸ Deposit is non-refundable and cannot be converted to credit

• Same-day cancellations:
  ▸ Client must pay 80% of the total service amount

6. Rescheduling

• Rescheduling is free if requested 7+ days before the event

• Requests with less notice are subject to availability

• Deposits can be transferred one time only

If the client reschedules more than once, a new deposit may be required.

7. Extra Hours

If the client requires additional time during the event:

• Photobooth 360: $100 per hour

• iPad Photobooth: $120 per hour

• Food Stations: $70–$90 per hour, depending on station type

Extra hours must be paid before extending the service.

8. Client Responsibilities

To ensure safe and proper operation, the client must provide:

• Sufficient space for setup

• Access to adequate electricity (110V)

• Safe, clear access for loading/unloading equipment

• Required venue or park permits, if applicable

• Adult supervision for children’s events

• Shade or covered areas when needed (especially for food stations)

Failure to provide these conditions may affect service quality and is not grounds for refunds.

9. Limitations & Service Conditions

Miami Party Supply 360 is not responsible for:

• Poor photo/video quality due to insufficient venue lighting

• Electrical failures or outages at the event location

• Delays caused by restricted access, elevators, lack of instructions, or incorrect addresses

• Service interruptions due to heavy rain or unsafe weather if no covered area is provided

We reserve the right to stop services if the environment becomes unsafe for our team or equipment.

10. Weather Policy

We do not operate outdoors during rain unless a covered area is provided.
If weather conditions make the service unsafe, the event may be:

• Paused

• Relocated on-site

• Rescheduled

No refunds are issued due to weather, but date changes are allowed once.

11. Service Area

Free delivery within Miami-Dade County.
Additional travel fees apply to other areas:

• Broward County: $50–$60

• Other cities: price determined by distance

12. Equipment Care & Damages

Client agrees to take reasonable care to prevent damage, misuse, or theft of Miami Party Supply 360 equipment.

Damages caused by guests, venue staff, or third parties will result in charges equivalent to:

• Repair cost

• Replacement cost (if damaged beyond repair)

Cleaning fees may apply in cases of spilled drinks, food, or improper handling.

13. Right to Refuse Service

We may refuse or discontinue service at any time if:

• The environment is unsafe

• There is risk to staff or equipment

• Guests behave aggressively or disrespectfully

• The client violates venue rules or fails to provide necessary conditions

Refunds are not guaranteed if service is stopped due to unsafe conditions or client negligence.

14. Media Use & Consent

Unless the client requests otherwise in writing, Miami Party Supply 360 may use photos and videos taken during services for:

• Website content

• Social media

• Advertising

• Portfolio purposes

Clients may request removal at any time.

15. Agreement

By booking any service, you acknowledge that you have read, understood, and agreed to these Terms of Service.

For questions or clarifications, contact us at:

📞 786-554-0003
📧 miamipartysupply360@gmail.com